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Mobile Insurance Refund not done since 26 Days, Vivo V5 Plus Mobile to OneAssist Insurance

Complain ID : CCN029256   38  

Insurance Complaint Complaint Date: October 27, 2017
Modified date: November 23, 2017
I recently purchased Vivo V5 Plus Mobile and I opted for OneAssist Insurance worth Rs.2199/-. But later I returned the phone back as I was not happy with experience and I have asked OneAssist to refund my monet worth Rs. 2199/- back.

One of the representative called me and took my bank account details. But after that no money is credited to my bank account. Also they are not providing any Transaction Reference Number and any other details if they have transferred RS. 2199/- to my account.
Complaint Against / To: Oneassist Consumer Solutions Private Limited

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