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Regarding serious product defect

Complain ID : CCN043528   35  

Furniture Complaint Complaint Date: January 23, 2020

Hi Ganesh,

This is ruchi tiwary.. One of regular customers.. My entire stuff at home is from Ekbote...

I had purchased (3+2) sofa from Indore in 2018 October.. The warranty gets over in OCTOBER 2019..

The entire spring of the sofa has just spoilt moreover Sofa is getting Detroit day by day. Guess we purchased it for -60k.

I couldn't do the complaint during the warranty since my mother in law had serious Cancer operation... I complaint in December wherein I was been told its your problem and u will have to pay the complete charges of repair.

I truly understand T & C but their are exceptions every service industry understands..

I am looking forward your consideration and what ever vest is possible..

Thanks
Ruchi

Complaint Against / To: Evok homes

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