Shop is not ready to return the product which is in warranty period

Complain ID : CCN059002   27  

File A Complaint Complaint Date: August 7, 2022
  • State :  Bihar
  • City :  Patna
  • Address: Near Dakbangla Chautala,patna
I have purchased an American tourister bag from a shop of patna,Bihar on 13/09/2021
Recently there occurs water leaks problems in that bag. Now I went to shop and claims the warranty then shop Denys to returns the bags against the bags warranty.help me from getting out of this problem
Complaint Against / To: American tourister shop

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.