DEFECTIVE PRODUCT RECEIVED FOR 3 TIMES FROM XIAOMI AND NOW THEY ARE REFUSING TO PAYMENT FULL AMOUNT
Complain ID : CCN057975 36
File A Complaint
Complaint Date: June 7, 2022
Dear Sir,
Myself Vinay Prajapati, living in Vadodara has ordered Xiaomi MI WIRELESS BLUETOOTH EARPHONES2, but I have received faulty ones.Again I complaint on toll free and got new ones, then again it was faulty.Now again I have complaint it and got replaced for 3rd time, but again I got faulty earphones.All earphones that I have received has manufacturing 05/2020.The amount which I have paid to Xiaomi through online through MI APP is 2000/-Rs (GIFT CARD which I have purchased with validity till July 2022) and 1999/-Rs through CASH.Now the Customer Care is refusing to pay me 2000Rs and paying 1999 Rs as Voucher as I have paid Cash in return.But why should i bear loss of 2000 Rs.I need all my hard earned money of amount 3999Rs in cash from Xiaomi.
Myself Vinay Prajapati, living in Vadodara has ordered Xiaomi MI WIRELESS BLUETOOTH EARPHONES2, but I have received faulty ones.Again I complaint on toll free and got new ones, then again it was faulty.Now again I have complaint it and got replaced for 3rd time, but again I got faulty earphones.All earphones that I have received has manufacturing 05/2020.The amount which I have paid to Xiaomi through online through MI APP is 2000/-Rs (GIFT CARD which I have purchased with validity till July 2022) and 1999/-Rs through CASH.Now the Customer Care is refusing to pay me 2000Rs and paying 1999 Rs as Voucher as I have paid Cash in return.But why should i bear loss of 2000 Rs.I need all my hard earned money of amount 3999Rs in cash from Xiaomi.
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