complaint regarding sale team bhopal Airtel
Complain ID : CCN042970 42
File A Complaint
Complaint Date: December 3, 2019
- State : Madhya Pradesh
- City : Bhopal
- Address: S-8 Shirdha Appartment Near Sanskar School Bairagarh Bhopal
landline no.:- 07554943749
Consumer name :- Neeraj Mirchandani
Relationship number:- 7037913622
Respected
I am writing this mail to inform you that I am know seriously distressed by the service of airtel and the way your team is treating customer like me. I have installed this connection in the month of November by your sale marketing team (Bhopal) by the person name Shoaib Uddin which was referred to me by one of your technician name Ratan Lal Verma (bhopal). I contacted the sales person he told me all the plans and all the formality was done by Ratan Lal Verma my plan includes
16 Mbps of speed and 50 GB of data per month and a bonus of 750 GB for every 4 months which will renew automatically this all were promised by sale marketing team (Bhopal) Shoaib Uddin know he is neither picking up my calls and when I have contacting customer care they r saying this is only one time offer means I will only get 750 GB one time but at the time of taking connection the he has said me that in every 4 months this bundled data will get renew automatically but it is not .
This was the matter and airtel has provided me 1000GB of data and promised me the day it will end we will add more to this and the interaction id was (995781503) you can check on this interaction id today when I called your customer care they says we cant do any thing we cant add any of the data to this account after telling the interaction id also I want a permanent solution on this thing I don’t want to again and again call airtel I beg for my right which was promised I want a full proper plan or I am going to take this matter a next level because the way you customer care talk to us its seriously pathetic .
I want a speed enquiry on this and want higher authorities to look into this matter and provide me a solution.
Hoping for a response which will help me.
I want to have a telephonic conversation with any of your head I don’t want to talk to any of your customer care person I want to talk to a higher official.
Neeraj Mirchandani
Mobile no . 7879583459
Consumer name :- Neeraj Mirchandani
Relationship number:- 7037913622
Respected
I am writing this mail to inform you that I am know seriously distressed by the service of airtel and the way your team is treating customer like me. I have installed this connection in the month of November by your sale marketing team (Bhopal) by the person name Shoaib Uddin which was referred to me by one of your technician name Ratan Lal Verma (bhopal). I contacted the sales person he told me all the plans and all the formality was done by Ratan Lal Verma my plan includes
16 Mbps of speed and 50 GB of data per month and a bonus of 750 GB for every 4 months which will renew automatically this all were promised by sale marketing team (Bhopal) Shoaib Uddin know he is neither picking up my calls and when I have contacting customer care they r saying this is only one time offer means I will only get 750 GB one time but at the time of taking connection the he has said me that in every 4 months this bundled data will get renew automatically but it is not .
This was the matter and airtel has provided me 1000GB of data and promised me the day it will end we will add more to this and the interaction id was (995781503) you can check on this interaction id today when I called your customer care they says we cant do any thing we cant add any of the data to this account after telling the interaction id also I want a permanent solution on this thing I don’t want to again and again call airtel I beg for my right which was promised I want a full proper plan or I am going to take this matter a next level because the way you customer care talk to us its seriously pathetic .
I want a speed enquiry on this and want higher authorities to look into this matter and provide me a solution.
Hoping for a response which will help me.
I want to have a telephonic conversation with any of your head I don’t want to talk to any of your customer care person I want to talk to a higher official.
Neeraj Mirchandani
Mobile no . 7879583459
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