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Complaint Regarding Availability of Window AC - Hitachi RAW518KUDZ1 5Star At Khosla Electronics - Ko

Complain ID : CCN033900   18  

File A Complaint Complaint Date: September 19, 2018
This is in reference to the availability of Window AC - Hitachi RAW518KUDZ1 5Star which I booked at Khosla Electronics- Sarat Bose Road on 13/9/2018. The concerned Sales Executive Mr Prashant Majumder of Khosla had promised the delivery by 17th. After this confirmation we booked the product, Now when I have been following regarding the delivery the concerned executive is asking me to change the brand because these particular product is not available with them or with the company itself. On this I have asked to cancel my product and refund the money for which he is asking me to wait for another 7-10 days for the same to be confirmed.

I would request you to kindly look into this matter urgently and kindly help me with this issue at the earliest.

Regards
Shiwanu Mishra
8420013328
Complaint Against / To: Khosla Electronics - Kolkata Sarat Bose Road Branch

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