Complaint freecharge money not refunded, transcation with freecharge to buy ticketa at redbus.in

Complain ID : CCN025931   39   Complaint's Reply

File A Complaint Complaint Date: February 4, 2017
Modified date: February 4, 2017
  • State :  Orissa
  • City :  Bhubaneswar
  • Address: Plot-4695(p),"karabi",adimata Colony,c/o-rangadhar Sahoo, Sanik School
i have done a transcation with freecharge to buy ticketa at redbus.in
but the rebus didin't received any money
so ilodge a complaint against freecharge at their customer support
but none responded

my details at freecharge:
email: sourav11666@gmail.com
phone: 9437581181
orderID:1ExvOn98GgcXAS_12420590_11PIN1

amont: 855 INR
date of purchase: 24th january 2017
accordingly after 7 days..100 rupees each day should be refunded as per RBI
so 855+ 400(penalty)
Complaint Against / To: Freecharge Payment Technologies Pvt. Ltd.

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    pankaj kumar

    complain against freecharge company by pankaj kumar:

    (5 of 5)

    hi tried recharging my account on 01feb17 and 02 feb17 with amount Rs.119 two times both times amount deducted. Total Rs 238 my phone no: +91 9419645261
    user id k.mist687@gmail.com

    via sbi debit card the money has beend deducted but no recharge has been done by them.
    Rechrge id. FCVA170201577817658
    and FCVA170202578241748.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.