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Complaint against Snapdeal purchased a Reliable power bank, sent me a damaged power bank

Complain ID : CCN023553   46   Complaint's Reply

File A Complaint Complaint Date: October 24, 2016
Modified date: October 25, 2016
Dear sir,
I have purchased a Reliable power bank order no.16090312279 from Snapdeal. They have sent me a damaged power bank and no USB cable is there inside the package. Now they are harassing me in returning my product. I have paid Rs537 a complete price of this product. Also I have made phone calls of Rs200 in informing them. Also I have wasted my bike petrol of Rs300 in finding their courier service but no one is ready in reverse delivery. Please help.

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    Dear Customer,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal

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    Dear Sir,
    We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
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    Team Snapdeal

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