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Complaint against Snapdeal online shopping site

Complain ID : CCN023955   37   Complaint's Reply

File A Complaint Complaint Date: November 4, 2016
Modified date: November 6, 2016
  • State :  Punjab
  • City :  Patiala
  • Address: 3169Type 1DMW RAILWAY COLONY PATIALA 147003
I have purchased a phone Lenovo vibe x2 from Snapdeal on 4may I was supposed to get a freebies battery case2300mah after 15 days.
They are not providing it to me I have called them so many times. But they not entertaining me in this regard.

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    snapdeal

    by snapdeal:

    (5 of 5)

    Dear Customer,

    We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.


    Regards,
    Team Snapdeal

    Snapdeal

    by Snapdeal:

    (5 of 5)

    Dear Customer,

    We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.