Recharge my account (195505940) twice but channels are not started till now

Complain ID : CCN031116   25  

DTH TV Complaint Complaint Date: March 15, 2018
Modified date: April 13, 2018
I have recharged my account (195505940) twice but channels are not started till now... amount has been deducted from my account but the time...I want immediate action
Complaint Against / To: Recharge

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