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Chanel No 497 (piece of mind) videocon D2H my Customer Id no :- 116095670

Complain ID : CCN031085   34   Complaint's Reply

DTH TV Complaint Complaint Date: March 14, 2018
Modified date: April 12, 2018
  • State :  Uttar Pradesh
  • City :  Ghaziabad
  • Address: H. No 756 Ghukna More Gali NO 7 , Near Parwati Dharsala Ghaziabad (u.p)
i reached videocon D2H my Customer Id no :- 116095670 with Rs. 333 on dt. 12/03/2018 . I am continues calling to Customer care but they not taken any action . Some time they are saying that i have to pay additional amt. or some time they are saying that engineer will visit take the Rs. 200 & resolve the problem & using abusing words & i want my full recharge & cost of setup also refund . i do not want videocon D2H
Complaint Against / To: customercare@d2h.com

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    Videocon D2h

    CHANEL NO 497 (PIECE OF MIND) by Videocon D2h:

    (5 of 5)

    Dear Customer,

    We regret the inconvenience caused to you and we request you to please write us back on customercare@d2h.com. If you have any further queries, please call our customer care numbers +91 9115691156 We will make every effort to revert with resolution as soon as possible.For details of all our Products and Services you may visit our Website www.videocond2h.com.

    Warm Regards,
    Videocon d2h Team

    Videocon D2h

    CHANEL NO 497 (PIECE OF MIND) by Videocon D2h:

    (5 of 5)

    Dear Customer,

    We regret the inconvenience caused to you due to delay in response to your query. We have sent a technical command from our end in your Set-Top Box to refresh your d2h account, same will take effect within 15 minutes. Please check your TV/LCD now and in case of any error, please call at our customer care numbers mentioned below along with the channel name and error message which you are getting on your d2h product to arrange resolution on priority.



    Alternatively, you can follow the mentioned link to refresh your account yourself: http://videocond2h.com/refresh-account.php

    Warm Regards,
    Videocon d2h Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.