Being pack not dropping

Complain ID : CCN056999   42  

DTH TV Complaint Complaint Date: March 15, 2022
I have also talked to the customer care to drop the being pack and have also put an online request and but those people are not dropping being pack.
If the pack got activated by mistake, why can't it drop?
I want being pack drop and its full refund in my account.
I am so tired of your service Very Very Bed services.

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