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PAYMENT NOT FORWARED TO VIDEOCON D2D ID 189391699

Complain ID : CCN040526   47   Complaint's Reply

DTH TV Complaint Complaint Date: August 16, 2019
Modified date: August 16, 2019
PLEASE FORWARD MY AMOUNT OF RS 3422.10/- VIDOOCON D2H ID 189391699. I HAVE RECHARGE AT 5 AUG 2019 THROUGH NET BANKING VIA VIDEOCON D2H WEBSITE .SO PLEASE LOOK INTO THE MATTER AND FORWARD MY AMOUNT TO VODEOCIN D2H FASTLY
MY REF NO. 05/08/2019

IB SHP/59408840//PayTM One/1893916991564989911 3,422.10

THANKING YOU
Complaint Against / To: REF NO. 05/08/2019 IB SHP/59408840//PayTM One/1893916991564989911 RS.3,422.10

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    Team d2h

    PAYMENT NOT FORWARED TO VIDEOCON D2D ID 189391699 by Team d2h:

    (5 of 5)

    Dear Ranjeet,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    Team d2h

    PAYMENT NOT FORWARED TO VIDEOCON D2D ID 189391699 by Team d2h:

    (5 of 5)

    Dear Ranjeet,

    We would like to inform you that kindly write us back at customercare@d2h.com with below-mentioned details so that we can assist you in this regard:-

    (a) Bank name

    (b) Last 4 Digits of the Credit Card number (In case of Credit Card) or Bank Account Number (In case of Debit Card/Net Banking)

    (c) Transaction / Reference ID

    (d) Date and Time of Recharge

    (e) Screenshot of Successful Transaction

    (f) Email related to Successful Transaction (If Available)

    Thanks & regards

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.