Tata tele services pvt limited no confirmation from my side
Complain ID : CCN024248 54
Delivery Complaint
Complaint Date: November 12, 2016
Modified date: November 13, 2016
- State : Andhra Pradesh
- City : Hyderabad
- Address: 244/3RT, BESIDE ST JOSEPH HIGH SCHOOL
on 5th october i have mailed tata people to do few things
1) cancel my outgoing calls( i had a combo connection.where i had asked to put hold for internet and de activate my outgoing calls)
2) see that only incoming calls should be there
3) also see that activate tata to tata from my landline (040-66464252)
what they did:
1) they have put on hold for broadband connection but outgoing calls were not deactivated
2) no tata to tata activated and all outgoing calls are not deactivated.
at the end of the month they have send me a bill of ₹ 2000+ ( 1000 for broadband and 1000 for outgoing calls )(i have told them to deactivate outgoing calls and activate only incoming calls but they didnt do that ...then why should i pay the bill for outgoing calls when it is their fault for not deactivating it
1) cancel my outgoing calls( i had a combo connection.where i had asked to put hold for internet and de activate my outgoing calls)
2) see that only incoming calls should be there
3) also see that activate tata to tata from my landline (040-66464252)
what they did:
1) they have put on hold for broadband connection but outgoing calls were not deactivated
2) no tata to tata activated and all outgoing calls are not deactivated.
at the end of the month they have send me a bill of ₹ 2000+ ( 1000 for broadband and 1000 for outgoing calls )(i have told them to deactivate outgoing calls and activate only incoming calls but they didnt do that ...then why should i pay the bill for outgoing calls when it is their fault for not deactivating it
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