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Complaint is regarding i want to disconnect my connection, asking unnecessary money

Complain ID : CCN025002   27   Complaint's Reply

Delivery Complaint Complaint Date: December 19, 2016
Modified date: December 20, 2016
this complaint is regarding i want to disconnect my connection but they are asking money for which i will not be using and not disconnecting my connection. ISP NAME : tikona
Complaint Against / To: tikona

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Complaints

    Tikona Care

    Re: Complaint is regarding i want to disconnect my connection, asking unnecessary money by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

    Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

    Regards,
    Tikona Care

    Tikona Care

    Re: Re: Complaint is regarding i want to disconnect my connection, asking unnecessary money by Tikona Care:

    (5 of 5)

    Gentle Reminder

    Dear Subscriber,

    Greetings from Tikona.

    This is a gentle reminder to follow-up on your concern. Kindly share your details with us for further assistance.

    Regards,
    Tikona Care

    Tikona Care

    Re: Re: Complaint is regarding i want connection, asking unnecessary money by Tikona Care:

    (5 of 5)

    Final response

    Dear Subscriber,

    Greetings from Tikona.

    We have not received your information; hence we consider this case closed from our end.

    We now request you to share your detail on our official Tikona Forum - forum.tikona.in

    Regards,
    Tikona Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.