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Complain against you broadband internet connection lost from 10 days

Complain ID : CCN020383   44   Complaint's Reply

Delivery Complaint Complaint Date: June 15, 2016
Modified date: June 15, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: 2/61, C Faram Mohallom Rustompura
i have problem with connection of internet from last 10-15 days. i called many more time to customer care but i didnt get any response from there. so i am again request them to comply with my problem. kindly take step for it.

i hope you will heed it.

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    Nimesh

    Worst you broadband surat by Nimesh:

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    useless you broadband
    My ID is 894060
    my net is not working since last half and month every two or three days I have to do A complaint for net is not working. Every time giving a new excuse from your side. On Saturday they told me we are directly plugged in cable in your PC unstated of my router because my router is not working. But after that problem is as it is. Today Again I complaint to your customer care but they are not giving me time limit to solve my problem . You can check my audio recording. If you can not solve problem . So you are fail to provide a service to your customer. In that case you give my money back or solve the problem of connection. Or I have only one option to go at consumer forum court.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.