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My item is not received www.ebay.in, ordered High Quality Aluminium Metal Mirror Bumper

Complain ID : CCN025098   19   Complaint's Reply

Customer Care Complaint Complaint Date: December 22, 2016
Modified date: December 22, 2016
r/sir,
sir I had ordered High Quality Aluminium Metal Mirror Bumper Back Cover Case Xiaomi Redmi Note 3 from ebay.in on 06/12/16 but still I have not received my item 17 days I also applied for refund but they not give refund I am also raised claim two times but they don't response me. Sir please help me I attach my order image below.
Complaint Against / To: ebay.in

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    ebay

    Re:MY ITEM IS NOT RECEIVED WWW.EBAY.IN, ORDERED HIGH QUALITY ALUMINIUM METAL MIRROR BUMPER by ebay:

    (5 of 5)

    Dear Customer ,

    We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.helpdesk@gmail.com to help you.

    Thanks & Regards,
    Team Ebay

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.