Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

mobiwik deduted my account for 145 rs aircel recharge for number 8268854294

Complain ID : CCN017765   42   Complaint's Reply

Customer Care Complaint Complaint Date: April 27, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: 303 Nakhwa-a Plot No H-7 Cbd Belapur Navi Mumbai
sir,i have recharged my aircel number for 145 ,for which mobiwik deduted my balance from my wallet mobiwik had operater ID MUR160424413522300256.I HAVE also called aircel they said they dont have any infromation regarding any recharge 145 on my mobile number 8268854294.
so where my money has gone

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Aircel

    by Aircel:

    (5 of 5)

    Dear Sir,

    We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

    Recharge Date:

    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Care Team
    Email us at aircelsocialmedia@aircel.co.in

    Aircel

    by Aircel:

    (5 of 5)

    Dear Sir,

    We wish to inform you that there is no such online recharge transaction of Rs 145/-found against above-mentioned number.Further, we request you to kindly coordinate with your bank, and enable them to assist you further.

    Warm Regards,
    Aircel Social Care Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.