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Return and refund of product delivered short size and poor quality

Complain ID : CCN042787   32  

Consumer Protection Complaint Date: November 16, 2019
I received one jacket cost Rs 1565 online against my order No SO192672599 on 15 Nov 2019.The item is a very poor quality and size xxl inspite of our order for xxxl. Coy is now not responding to our mail for return and refund. Please do needful.
Complaint Against / To: Club factory coy

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.