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Selling low quality products on-line

Complain ID : CCN042783   37  

Consumer Protection Complaint Date: November 16, 2019
I have ordered one jacket from club factory online video order No SO192672599. I received delivery of jacket item No 4096186 and invoice No 20/03HRMO132272 on 15 Nov 2019.The size is xxl inspite of our order for xxxl as well as the quality of product is very poor as per price rs 1565 I paid. Now coy is not taking any return/refund action. The Contact Nos of customer care and help line are not in use. Please help us for refund as coy may be fake I think.
Complaint Against / To: Club factory. Com

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.