Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

LYF Water F1S, Service provider and complain

Complain ID : CCN029209   30  

Consumer Forum Complaint Complaint Date: October 23, 2017
Modified date: October 24, 2017
Hello Customer Care!

Hello Customer Care!
I am Dhananjaya Bania, Registered number-9577374752,I brought LYF Water F1S. I have facing lot of problem from when ever brought this phone. According to the transention Id-8009796309
I had issued with charging and battery. Lyf care took my mobile till one month in care. When ever I received the phone I get new issued with headphone headphone not supported to the pin I explained to the Advisor then Advisor told me that headphone problem so its not working. At that time headphone is not in stock.Then i came Guwahati show in Jio service Centre .There also same not in stock.After that mobile shows again Charging issued and headphone issues I shaw it to BTM JIO Service Cantre,Bangalore on 21/10/17. They check my physical properties.My phone is then under warrenty.And told me Charging point is not there.They told me they order For me but its takes time.Send me another lyf centre Bammanahali i went there on today 23/10/17.In there they check my phone and told me your phone is on liquid damaged.How it happen ?Only one day before i show to another centre my phone is okk.But Now one day after my phone is on liquid damage. It don't know anything about what ever done in Service centre. I have not received any resolution from service center from the beginning of transention Id-8009796309 .How can I get resolution from care?I know that my phone is not in liquid damaged.Some thing drown in Service Centre only.
I want my phone and solved my problems in underwarrenty.
Incase show me proof and CCTV footage of when ever my phone is open in operation room.
Note :Care address in screen shoot plz check.
Complaint Against / To: Lyf Smartphone/Service care

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.