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Set of box and balance regarding complaint

Complain ID : CCN047900   39   Complaint's Reply

Consumer Court Complaint Date: September 11, 2020
  • State :  Himachal Pradesh
  • City :  Kangra
  • Address: Dr. Rajinder Prashad Medical Collage Block -C Type II Quator No -1 Near Residenat Parking

Dear sir.
I'm pankaj sharma customer of videocon D2H dish TV service. customer id no 30238228 my set of box due to some fault i change my set of box 8 aug. Your engineer visit and take all charges regarding set of box and remote but my box not working after this i call your customer care no and your authorized dealer no but no response to other side my id not work properly and due to set of box complaint i can't see your service with humble request to you the charges those deducted till date 8 aug to 28 augt refund my id. But videocon D2H service providers not slove my problem and say to me can't handle my problem they give unnecessary reasons to me my all balance reduce in this periods kindly help me. otherwise i'm going to consumer court and camplaint regarding your services and your authorized dealer services all recording in my hands ur customer care centre and dealer services you check my complaint and as soon as possibly reply me my mobile no 09418678372. All customer care executives tell me can't slove my problem and they closed my complaints to there side automatically.

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    Team d2h

    by Team d2h:

    (5 of 5)

    Dear Pankaj,

    Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    Team D2h

    by Team D2h:

    (5 of 5)

    Dear Pankaj,

    I would like to inform you that we have posted Rs. 120 in your d2h account due to the non-viewing service period. Do let me know if you need assistance with anything else.

    Thanks & regards

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.