not response by the company

Complain ID : CCN018056   28  

Consumer Court Complaint Date: May 5, 2016
I am purchase Symphony winter (desert) air cooler on 29 Apr 2016. but this cooler have cooling problem. i have done online complaint on 30 Apr 2016.
The company give 24-48 hours for solution the problem. but my problem still continue . no body come to solve the problem .

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.