Misplaced Parcel

Complain ID : CCN048678   43  

Consumer Court Complaint Date: October 12, 2020
  • State :  Uttar Pradesh
  • City :  Amethi
  • Address: Kothipalpur Jagdishpur Bhanulal Vishnukumar Saraf, Near Canara Bank Jagdishpur 227809
I placed a delivery order dated 24th May 2020 with a courier company i.e., Delhivery Pvt. ltd., but unfortunately was delivered a wrong package by the courier company.
Inspite of repeated calls and emails immediately after the wrong package delivered to me, I haven't got it back, neither been entertained seriously. It has been 2 months and there is no responsibility claimed by the company. They mailed me a month ago about their investigation related to my order but there is no response about it from then.
I paid Rs.890 and the package is worth around Rs. 4700 and they aren't replying or doing anything about the package or compensation.
The package contains months of hardwork in materials and notes.
Please help me in this regard by-
1) EitherCourier Company ‘Delhivery pvt ltd.’ deliver my original package.
2) Or it provide me proper compensation for the loss.

Consignment no-2829212032553
Date of Delivery- 24th May, 2020.
Complaint Against / To: Delhivery Private Limited Courier Company

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.