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Inconvinience caused becasue of No Delivery by Amazon.in

Complain ID : CCN021549   34  

Consumer Court Complaint Date: August 2, 2016
Modified date: August 2, 2016
  • State :  Haryana
  • City :  Faridabad
  • Address: H.no. 273, 2nd Floor, HBC, Near Moga Clinic
Hi

I ordered a featured phone of panasonic from Amazon.in on monday (1st august 2016)at 8:04 Am. It was mentioned on the page that if I order within 3 - 4 hours, my product will be guarnteed delivered on the same day latest by 8 pm. The product has not been delivered yet. It caused so inconvinience to me as I needed the phone urgently. Please consider my request. I have all the screen shots. I have been harased by this.As I am continuously trying to tell my problem to the customer service representative of Amazon.in and they are so rude. None of them are ready to let me talk to any senior.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.