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Lpg subsidy not given, Sir by mistake I have press OPT OUT option in bharat gas

Complain ID : CCN032410   53  

Consumer Complaint Complaint Date: June 24, 2018
Modified date: July 4, 2018
Lpg id. 10000000037652776
Consumer no. 32439
Sir by mistake I have press OPT OUT option in bharat gas mobile app because I am not know what is the meaning of this option and this regarding I have call customer care 22nd May . he tell me submit your aadhar card at your agency then we will restart your subsidy and I am submit my aadhar but he is not restart till date and I am 4 to 5 time call on customer care but every time he is tell me your problem is in process not getting satisfy answer then I have again call on 19th June costumer care he tell me your subsidy has closed for 1 year he tell me according to our officers your problem has solve but I have not received any call his side then how can without my information he has stop my subsidy. Sir I am submit document on writing then why he can closed my subsidy. I have all the proof on writing and recording . Please help me sir .
Complaint Against / To: Bharat petroleum and gas agency (modi Gas service)

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