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Consumer complain for not Refund of Mobile cost from EBay website

Complain ID : CCN021341   34   Complaint's Reply

Consumer Complaint Complaint Date: July 26, 2016
Modified date: July 26, 2016
  • State :  Haryana
  • City :  Sonipat
  • Address: K-4/702 ,Kingburry Apartment ,TDI City,Kundli
I have a purchased one mobile phone from E-Bay website on 29 may but when i checked & found,the phone which i recieved is old and used .I booked the complain to Ebay and ebay registered the case and check at their end and confirmed that the phone is old and used through IMEI number

After I return the phone to Ebay (ebay vendor) then Ebay confirmed me that my case is closed and given me claim id-2042781 and give me the time line of 15 days to return my money back through DD

As 15 days past when i again enquired to Ebay customer care , they expressed their inablity to deliver in this time frame and ask some more time around 15 days again

you are requested , kindly look in to my matter as they make fool of people and your intervention require to return back my money

I also attached mail communication for your reference

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    Pranay bhatnagar

    Consumer complain for not Refund of Mobile cost from EBay website by Pranay bhatnagar:

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    4 days have gone of sending complaint mail to Ebay, no response as well as action has been taken from Ebay regarding my refund. You are requested to resolve my issue at priority.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.