Complaint about Fraud in HDFC Bank
Complain ID : CCN022855 37
Consumer Complaint
Complaint Date: September 26, 2016
Modified date: September 26, 2016
Having an account with HDFC Bank, Kalavad Road, Rajkot, Gujarat. An operating an online banking for my account.
On 18-Sept-2016, received OTP on my mobile without accessing net banking...!
Tried to reach to the banking service, customer service by choosing lots number of HDFC including Toll Free...! but failed.
Nest day morning contact branch official and asked about clarification, but didn't get proper response, hence there is doubt of their involvement.
NOW who is responsible if someone have withdrawn money by fraud from my account...?
On 18-Sept-2016, received OTP on my mobile without accessing net banking...!
Tried to reach to the banking service, customer service by choosing lots number of HDFC including Toll Free...! but failed.
Nest day morning contact branch official and asked about clarification, but didn't get proper response, hence there is doubt of their involvement.
NOW who is responsible if someone have withdrawn money by fraud from my account...?
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