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Not give me proper bill and sell duplicate products

Complain ID : CCN038816   24  

Consumer Act Complaint Date: May 21, 2019
I am going to buy a lakme eyeconic kajal from there he give me duplicate product when I say this is not original product then he say that take and go and he not returned my money back when I say him I am gonna complaint against you then he say go and do what you want no can catch me and he is insulting me
Complaint Against / To: Mahi shriangar store

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.