Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Dealer took money for order and now making excuses

Complain ID : CCN064265   67  

Consumer Act Complaint Date: March 4, 2024
My mother ordered adivasi hair oil from a dealer ( she is a lady). She took 6500 rupees for all order.s At first, our first 2 bottles delivered at home but for next delivery, the delivery guy was asking money and he showed me that order was pay on delivery. ( there is no mistake of delivery guy). Then we call the lady and she says company did a mistake. Then we cancelled the order and told her to redeliver the oil. But then she was making excuses everyday. Like, delivery guy did scam with you, or wait somedays oil will be deliver, and now she is saying i don't know what happened to order and wait for 3 days. My mother's friends and family gave her total payment, and now we're stuck in this situation.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.