Street style store order an pair of shoes on street style store but got wrong product

Complain ID : CCN027586   28  

Complaint Complaint Date: June 11, 2017
Modified date: June 12, 2017
i have order an pair of shoes on street style store but got wrong product after that i have loged complaint regarding that ok my reverse pic up has been done but now they are not send me right product even not replying on my mails i have paid 630 and its a bi amount for me .
Complaint Against / To: street style store

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.