Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complaint Regarding Illegal Sewerage Arrears on Disconnected Water Connection

Complain ID : CCN064311   6  

Complaint Complaint Date: February 16, 2026
My HMWSSB water connection under CAN 023100950 was officially disconnected in the year 2013 and the water meter was also removed. Since then, there has been no water supply to the premises. However, after nearly 12 years, I am being informed that sewerage arrears of approximately Rs. 1,78,273/- are pending, without any bills or legal notices being served to me during this entire period. This is a clear case of non-issue of bills, wrong billing after disconnection, and departmental lapse. No mobile number was registered after 2013 because the connection had already been officially disconnected and I was no longer an active consumer. There is no legal requirement for a disconnected consumer to maintain a registered mobile number. Hence, the responsibility of non-communication, non-issue of bills, and accumulation of arrears lies entirely with Hyderabad Metropolitan Water Supply and Sewerage Board. I request immediate verification of disconnection records, cancellation of all illegal sewerage charges raised after 2013, and issuance of a revised NIL balance statement at the earliest.
Complaint Against / To: HMWSSB

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.