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Product Replacement Ordered product from snapdeal and not comfortable

Complain ID : CCN026910   27   Complaint's Reply

Complaint Complaint Date: April 11, 2017
Modified date: April 12, 2017
  • State :  Maharashtra
  • City :  Thane
  • Address: 44/4th Floor/ketki-25/, SHAIMALI, VASANT VAHAR, THANE WEST
Ordered product from snapdeal and not comfortable with that product so I raise replace request which is in snapdeal policy but no replacement has been done till now and they are saying I not at my address. rejected my request.
Complaint Against / To: Snapdeal

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    snapdeal

    by snapdeal:

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    Dear customer,

    We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

    Regards,
    Team Snapdeal

    snapdeal

    by snapdeal:

    (5 of 5)

    Dear customer,

    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

    Regards,

    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.