OneAssist - Refuse to Refund my money while im in my cancellation period
Complain ID : CCN041456 43
Complaint
Complaint Date: September 14, 2019
Modified date: October 6, 2019
I have contacted the company for cancelling my "plan" while i was in the 30 days period.. they just kept contacting me to withdraw my decision for cancelling the request...and finally they told i was past my refund period and they cant refund anything. my service request number is 4647522
date of subscription was 06-08-2019
date of request for cancellation 02-09-2019
since then i got my first call at 04-09-2019 and they told me to wait 48 hrs and refund will be processed
second call was at 06-09-02018 and the same matter repeated
date of subscription was 06-08-2019
date of request for cancellation 02-09-2019
since then i got my first call at 04-09-2019 and they told me to wait 48 hrs and refund will be processed
second call was at 06-09-02018 and the same matter repeated
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