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Nextra Teleservices Pvt. Ltd. Modem refund - purchase connection nextra broadband in july 2016

Complain ID : CCN026310   46   Complaint's Reply

Complaint Complaint Date: February 27, 2017
Modified date: February 27, 2017
  • State :  Delhi
  • City :  East Delhi
  • Address: Plot No 4B, District Center, Mayur Vihar Phase 1 Extension, Delhi 110091, India. Tel: 1800-419-8050
Hello
i had purchase connection nextra broadband in july 2016. And close my connection on 20june2016. according to company when we disconnect broadband then amount will be refund with in 1 week of router. now a day i am waiting that date 20june2016 but no employee are not coming to my address. for collect my modem and refund my amount. I am calling to customer care many time. but they are
To tell me please wait 1 week. and i am waiting from 20june2016.
finally i am tired than i complaint .
we hope solved this problem shortly and take action against company ,
Customer ID:2066797
Thanks,
Complaint Against / To: Nextra Teleservices Pvt. Ltd.

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    Ram Prasad

    Refund of recharge money Rs 706 + modem security amount Rs 1500 customer ID- 2067092 by Ram Prasad:

    (5 of 5)

    MACID - OCD2B54C321F
    Customer ID - 2067092
    Bank a/c No - 912010030948672
    IFS code + UTIB0001602
    Branch- Lajwanti Garden, Janak Puri, ND
    Mobile No - 9868453047

    Above details also forwarded on 5th Aug 17 resubmitted on 31aug to ur executive Mr Neeraj and again being sent. Pl see my emails.

    Already more than one month lapsed no money received despite assurance by ur customer care service. Pl see ur record.

    Pl refund my subject amount at the earliest.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.