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motherboard of mobile gets damaged frequently

Complain ID : CCN015478   24  

Complaint Complaint Date: December 6, 2015
  • State :  KOLKATA
  • City :  Kolkata
  • Address: 20D, Nilmoni Mitra Street KOLKATA-700006

I had bought SAMSUNG SDUOS on December 2012. But within one year the motherboard gets damaged and i have to reapair it. But again within one and half year the motheboard gets damaged and they (sumsung service centre) demands me Rs 3200 for repairing. My question is that are there no warranty period of motherboard of Samsung ? we bought Samsung because it is a branded company and the product should last for long time. So why i have to change my motherboard in one years gapping? i think they are not giving the appropriate parts as we have to go there again and pay. I think This is going to a profit policy of Samsung.

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