Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Overcharging of trip without intimation - Uber india customer care number 1300 091 272

Complain ID : CCN034442   69  

Cab Booking Complaint Complaint Date: September 26, 2018
Modified date: October 23, 2018
I was overcharged for a trip taken on 25th Sept arounf 6:25 pm from Building no. 5 to Sector 51 Gurgaon The initial fare shown was 149.however, after the trip was completed the fare was reviewed to 207 because surge of 1.4x was added.
I also have complaint that there is no transparent process of the trip charges (base charge and per km charges) that uber charges to customers. No transparent way they show that. Every morning and evening during office hours, they always put surcharge. The fare vary a lot. No explaination is given. Also they dont have a customer care no. to call. Customer support available only through app with very limited options. This harassment has been going on since 4-5 months
Complaint Against / To: Uber india customer care number 1300 091 272

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.