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Bus operator cancelled bus and travelyaari did not provide refund

Complain ID : CCN047870   41  

Booking Complaint Complaint Date: September 9, 2020
  • State :  Maharashtra
  • City :  Pune
  • Address: Flat Number 101 ,"SAMARTH HEIGHTS" ,Bolaicha Mada, Colony Number 4, Chikhli , JADHAVWADI
HI,

My Name is yogesh Kesawalekar.
Registered email address with Travelyaari : yogesh.kesawalekar@gmail.com
Contact number registered with Travelyaari : 9833488108
Ticket number 33320218992
PNR Number : 208948569-33458

I had booked a bus ticket from Dhule to Pune on 30th August through Travelyaari .

Bus operator(Ankush Bus) called me 3-4 hours before Departure and said that bus is cancelled and he can adjust me in a Swift Desire Cab..

I said I have booked a ticket for BUS SLEEPER and will not travel by Car .

Bus operator said that I can contact travelyaari and get a refund from them.

I have sent emails to Travelyaari Several times because their customer service number is not contactable as it says they only resolve issue through Emails.

Its been 10 days and I have not yet received my refund .

I had paid Rs 1935 .

I am extremely disappointed with the Travelyaari.
Complaint Against / To: travelyaari.com

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