Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Uts app local pass related issue

Complain ID : CCN043836   332   Complaint's Reply

Booking Complaint Complaint Date: February 15, 2020
I booked my local pass from kalyan to thane local train worth 213 money is deduct immediate but there is no pass found on the uts app..kindly help me out

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Pratvi Manish Gour

    Falsely fined due to UTS app error by Pratvi Manish Gour:

    (5 of 5)

    I had booked a ticket from Airoli to dadar from UTS app. My payment was deducted for it and ticket confirmed was displayed on UTS app. However, during ticket check when I opened the UTS app, my ticket wasn't booked even though the payment was deducted. So I had to pay the fine of Rs 260, which is same for the one who has not even booked the ticket. How is same fine justified? If I have booked the ticket but due to some applications error I had to bear loss of Rs 260. Who shall i ask for refund ?

    Dayanand

    My UTS app not working by Dayanand:

    (0 of 5)

    Plz my UTS app recover

    Pooja

    UTS ticket issue by Pooja:

    (1 of 5)

    I had booked ticket from Kalyan to CSMT from UTS app. My payment was deducted for it. But ticket was not displayed on booking history and when I reached out to customer care service they assured that I’ll get my refund within 6-7 working days it’s been over 15 days I haven’t received any refund.

    Sumedha Sawant

    UTS app money deducted but ticket not show by Sumedha Sawant:

    (0 of 5)

    I booked my ticket from Vangani to churchgate..my money is deducted ₹60 but not showing ticket.

    Sanjay mishra

    Regarding uts app by Sanjay mishra:

    (1 of 5)

    Hi i had formatted my phone i had again downloaded uts app but it is showing app handset change kindly help as i am having my pass in it

    Amreen Khan

    Money deducted but season ticket is not booked by Amreen Khan:

    (0 of 5)

    Hi, I have booked my one month pass from Goregaon to Lower parel for Rs 130 . Money is deducted from bank account but in UTS app the ticket & amount is shown as pending. kindly assist

    Priyanka Shinde

    Money deducted from bank but season ticket not showing as booked by Priyanka Shinde:

    (0 of 5)

    Hi, I have booked one month 1st class pass from Ambivli to Ghatkopar for 825, payment has been deducted from bank successfully but in UTS app it is not showing as booked. Please help.

    Shaikh Mushtaq Ali

    Money deducted but ticket not booked by Shaikh Mushtaq Ali:

    (0 of 5)

    Hi, I had booked season ticket from Vasai to Andheri and Rs 215 got deducted from my bank but the season ticket was not booked. In the past as well this has happened but the money has never been refunded.

    UPI transaction id: 354917214358

    Mayuri Balasaheb Kumbhar

    Money deducted but didn't receive the ticket in UTS app by Mayuri Balasaheb Kumbhar:

    (0 of 5)

    Hi,

    The amount for the second class season ticket (360 INR) has got deducted from my bank account while making a transaction through the UTS app on 6th May, 2023.
    Monedy got deducted from my account but didn't receive the ticket/pass.

    On reaching the Chennai customer care, they said it will be refunded in another two days to my bank account but nothing happened. When I try to reach the customer care later, their number itself is out of order.

    Kindly take necessary action to refund the amount asap.

    Details are as follows:

    Mobile number registered on UTS - [protected]
    Transaction date: 6th May, 2023.
    Amount deducted: Rs. 360 /-
    Transaction made via - GPAY payment gateway
    Payment for : Booking Second class season ticket Pass for 3 months from Guruteg Bahadur Nagar (GTB) to CSMT

    Regards,
    Mayuri Kumbhar

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.