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Zaakpay pg Refund not credit in my account of cancel irctc ticket pnr 6308355475

Complain ID : CCN030289   194   Complaint's Reply

Banks Complaint Complaint Date: January 15, 2018
Modified date: January 23, 2018
  • State :  Rajasthan
  • City :  Alwar
  • Address: Vpo Dhakpuri Teh+dis Alwar ,state- Rajasthan Pin 301406
Sir I cancel my train ticket on 23nov17 pnr no is 6308355475 when I complain to irctc they say we refund back but I not get in my account they say contact to your bank bank trans I'd is ZP896e66041e85 on 27 Nov 2017 but I not get my amount in my account I use zaakpay pg payment page in online payment to irctc please sir slove sir either irctc or zaakpay pg not refunding my amount amount is 565 I send my bank statements also to irctc
Complaint Against / To: Zaakpay pg

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    Dear Sir,

    Please check following details of cancelled rail ticket, This amount refunded in your account but this
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    Dear Customer,
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    Abhinandan Akiwate

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    Sir

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    IRCTC Tran.ID 100001238504290 TPTY UBL PASS (57274)
    Payment status-payment failed
    Bank name-Zaakpay PG
    State Bank Of India ref no.
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    Req sir,
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