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Zaakpay pg Refund not credit in my account of cancel irctc ticket pnr 6308355475

Complain ID : CCN030289   194   Complaint's Reply

Banks Complaint Complaint Date: January 15, 2018
Modified date: January 23, 2018
  • State :  Rajasthan
  • City :  Alwar
  • Address: Vpo Dhakpuri Teh+dis Alwar ,state- Rajasthan Pin 301406
Sir I cancel my train ticket on 23nov17 pnr no is 6308355475 when I complain to irctc they say we refund back but I not get in my account they say contact to your bank bank trans I'd is ZP896e66041e85 on 27 Nov 2017 but I not get my amount in my account I use zaakpay pg payment page in online payment to irctc please sir slove sir either irctc or zaakpay pg not refunding my amount amount is 565 I send my bank statements also to irctc
Complaint Against / To: Zaakpay pg

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.