Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Transfered the money in wrong account

Complain ID : CCN018113   37  

Banks Complaint Complaint Date: May 7, 2016
i have an account on state bank of india in branch mothrowala dehradun account no 34653518982 by name- shubham belwal .i am transfering the amount of 2000 through online banking (imps)to my union bank of india branch ajabpur dehradun account no-602502010001326 name- shubham belwal. so at 05/april/2016 time 04:59:06pm i am tranfering the money from my sbi account to my union bank of india account through imps service of sum rs-2000 but by mistake i have write a wrong digit account-i.e 622502010001326 and the money goes to that account. so at that day i call customer care of union bank of india & complain about it so they give me a email id that is cbsajabpur@unionbankofindia.com
i have mail a written application to that id at 06/April/2016 at morning & call to the bank MR Rajesh sir manager of union bank of india has pick up the call & say that they received the mail . after that i have wait for one week & call first they did not pick up the call after calling 4 to 5 times when they receive they say that the complain is in request i have wait for next day & call again they say same thing. i am in lucknow doing my graduation from here & after waiting for 17 day i go to dehradun from lucknow & go to bank & meet branch manager. after that they say wait for 2to3 days when i go to bank after 3 days they say go to your sbi account & mail a letter from behalf of manager to our account that from my account money has been deducted at that day so i do that & go to the bank manger of sbi & give a information about it they mail a letter from his side and send to union bank of india . after that when i go to the union bank they say wait for next2-3 days . after that when i go to the bank after 3 days they say that this work cant be done from here it is account of calcutta so you have to wait or write a mail to ubi to calcutta branch.so sir i want to say that i have been waiting from last 32 days & i have suffered my education also when i travell to dehradun from lucknow & back to lucknow .& they also not answering my call & not doing any thing i dont know why they are doing this to me
sir so please accept this compaint & see in this regard .
i will very thankfull to you.

thanking you
NAME-SHUBHAM BELWAL
ADD-VISHNUPURAM LANE NO-1 MOTHROWALA DEHRADUN
PIN CODE 248001
MOB NO-7895075295
8005319558
EMAIL ID -BELWAL.SHUBHAM@GMAIL.COM

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.