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SBI Credit Card Settlement, SBI bank agent has offered me SBI card 2 years back

Complain ID : CCN027572   50   Complaint's Reply

Banks Complaint Complaint Date: June 10, 2017
Modified date: June 10, 2017
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Jalkiran CHS, C-16, 3:1, Sector-18, Nerul, Navi Mumbai - 400706
Dear Sir/ Madam, this is to inform you that SBI bank agent has offered me SBI card 2 years back and I've used the card I did not disagree but have been paying minimum amount since long time. Then at a time I've decided to settle the account, so I called settlement dept and the amount which was agreed to pay was 70000 INR. Further then I've started paying the agreed amount in number of installments and paid all the installments "then too I'm receiving daily calls for outstanding" this is very irritating and frustrating.
I need settlement letter from SBI stating settlement is done as I've paid as agreed. Please, Please Help!
Complaint Against / To: SBI

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.