Loan complain capital first ltd harrassment by recovery agent

Complain ID : CCN027477   103   Complaint's Reply

Banks Complaint Complaint Date: May 31, 2017
Modified date: June 2, 2017
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 297/2358,motilal Nagar No.2,off M.g.road,goregaon (w)
dear sir,

with reference to the above i had taken business loan from capital first in july 2016 but due to poor market conditions i am unable to pay the same for last seven months due to which there is constant harrasment of recovery agents at my place from your end.recovery agents have started contacting my friends and relatives and asking them to pay for which i have voice recording also,which is damaging my reputation in the market.recently my relatives have received call from your call centre number 022 62162100 and asking them to pay for which i have voice recording also. They have alao threatened me to pay or they will further contact my other relatives and friends .
Complaint Against / To: capital first ltd

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    shailender dabral

    capital first recovery agents harrasing by shailender dabral:

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    With reference to the above i had taken business loan from capital first in july 2016-17 but due to poor market conditions i am unable to pay the same for last three months due to which there is constant harrasment of recovery agents at my place from your end. Recovery agents have started contacting my friends and relatives and asking them to pay for which i have voice recording also, which is damaging my reputation in the market. Recently my relatives have received call from your call centre number[protected] and asking them to pay for which i have voice recording also. They have alao threatened me to pay or they will further contact my other relatives and friends. My loan registerd mobile nimber is 9911677726

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.