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Many Banks like Saraswat Coop Bank exploits Customers by undue charges.

Complain ID : CCN030836   36  

Banks Complaint Complaint Date: February 26, 2018
Modified date: March 5, 2018
Sir

Many Banks like Saraswat Coop Bank exploits
Customers by undue charges.
----------------------------------------------------
It is noticed , Service charges must have been displayed by each Bank on
their website or must have informed Customers about charges

Certain charges which Bank levies just exploits customers . Take example
Saraswat Coop Bank charge customers for a Cheque Book while closing
their deposit account after 7-8 years, even if customers has just used 2
cheque Books during tenure of account.

Please consider, where is business ethics? or where is customer service ?
what is more hurting is, even after contacttacting Nodal officer Mr A S Jain
or Branch Manager , Saraswat Bank ignores to respond to emails, Telephone
calls . Here what is required is appropriate action , after thorough inquiry.
Customers should not be exploited

C 33 Parvati Mansion Jagdip H Vaishnav
214 D B Marg Senior Citizen
Mumbai 400007
9867880756

PS-- Service hage menu of araswat Bank

Savings a/c - Regular/ NRE /NRO/ Senior citizen/ Easy deposit scheme/ CUBS/ Janhit (Small Account)/ Elite/ Elite Silver/ Elite Gold/ Campus/ Akshay salary/ Suvidha/ PMJDY Savings Account
No charges
Savings a/c - Regular/NRE/NRO/Senior citizen/Easy deposit scheme/ Campus/ Akshay salary/ Suvidha
50 cheque leaves free every financial year, thereafter Rs 5/- per cheque leaf


Please note ,Ms Jagruti Vaishnav [Senior Citizen] is charged by about Rs 350 / on closing savings Bank account after 7-8 year ,though she had taken only 2 cheque Books during tenure of her account.




Complaint Against / To: Saraswat Coop Bank-Mumbai

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