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HDFC maintenance charges deduction

Complain ID : CCN016169   46  

Banks Complaint Complaint Date: February 25, 2016
I have a corporate salary account with HDFC bank, when i was working with my previous company. I left the job in Nov, 2014 and thereafter my salary is not being transferred into my salary account. My account was operating as a Salary account even after that for more than one year. Then HDFC bank has started deducting Maintenance Charges. They didn't inform me about maintaining the minimum balance in the account to avoid the charges; they even did not inform me about the conversion of my Salary Account to Savings Account. As I was in the impression of my account to be continued as a Salary account only, i didn't maintain the minimum balance. When I came to know, I have asked them to close my account, they were asking for the charges to close the account. They have almost charged approx Rs.3000 against maintenance charges in the last one year from my account. I would like to close the account as soon as possible.
Could you please help me do the needful.

Account Details
Name: - Swati Tyagi
Act. No.:- 50100013512016
Branch:- HDFC Bank, Navrangpura,
City:- Ahmedabad
Email id:- swatityagi2006@gmail.com

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