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fd not refund

Complain ID : CCN015907   45  

Banks Complaint Complaint Date: February 5, 2016
  • State :  Purba medinipur
  • City :  Contai
  • Address: VILL-Krishnachak, P.o-srirampur,p.s-Contai,Dist -Purba Medinipur,wb-721401
Issue Branch-
state bank of India
defence colony (secunderabad )
neredmet X road
main road secunderabad
dist Hyderabad 500094


I am Mir Janu my FD ac no 31518018024 dated 29/11/2010. amount 20,000/- and its maturity date 6/6/2012 . when i contact near branch after maturity , they are info me your balanced nil. i asked why? they again info me that your credit card not updated and they are collected your money. i also pay to credit card may be 5000/- but expense 4100/- so what? and stop my credit card.
1. why they are transfer my amount to credit card .
2. why not they are info me?
3. what are the status of my credit card?
4. please look after my case and immdt action about this case.and try to refund my money as possible.

thank you for your anticipation.

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