Bank Consumer complain against HDFC bank Mumbai branch for Zero Balance

Complain ID : CCN020477   23  

Banks Complaint Complaint Date: June 18, 2016
Modified date: June 18, 2016
  • State :  Andhra Pradesh
  • City :  Hyderabad
  • Address: Flat No. 123, Bonsai Appt Nallagandla - Tellapur Road Lingampally
I have account in HDFC bank Mumbai branch. I have tried to close account bank people say it is good to have Zero Balance in account. once I make it zero they make some additional issues which cause them unable to close account.
Due to zero balance Now my account running in -7000 approx.
Last week I went to bank for waveoff this amount. I will open an FD in return. Bank officials told you need to pay - balance.

So, Do I need to pay -tive balance amount to bank or some are guidlines on zero balance.

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