Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Porting on Prepaid and Postpaid

Complain ID : CCN030298   68  

Airtel Complaint Complaint Date: January 15, 2018
Dear Sir/Madam,

I am writing this complaint against Airtel for many issues on Porting (7483007486).

Airtel took porting option from Reliance and done on prepaid. It was worked for 2 days and recharged for Rs. 448.
Without any confirmation they removed my number from prepaid and it was not worked for 30 days.

Again they took request for post paid and forced me to take higher rental plan (which is not at all required).Now bill is got generated for 499 plan and my existing recharge amount also gone.

Multiple time I sent mail to applet and they are not able to find my existing mobile number with Airtel prepaid.

There is no answer for prepaid porting information and my account balance.

Please suggest and take immidiate action on this ISP.I feel this type of issue is facing by many customer and there is poor support for Airtel applet team.

Regards,
Rudra Banerjee
7483007486
Complaint Against / To: Airtel

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.