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non refund of money of returned goods

Complain ID : CCN020643   19  

Airtel Complaint Complaint Date: June 25, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 104 SHAAN APT,OPPOSITE KIRTI COLLEGE,PRABHDEVI DADAR WEST
non refund of money of returned goods order no 121986900
crocs shoes order was auto cancelled due to lack of stock from your side.
i have sent so many mails and you people have replied to me asking for my bank details and everything and you people had even sent a confirmation mail that the matter is being looked into still after almost 4 months the money is not being refunded(IMAGE PROOF ATTATCHED)
WHAT CAN BE DONE NOW?

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